Version 2026-09-17. Доманська Дарина Юріївна, individual entrepreneur (ФОП) registered in Ukraine, tax number 3772111103, Україна, 09108, Київська обл., Білоцерківський р-н, місто Біла Церква, ("we", "us").
No separate contract is signed. These Terms are a public offer. You accept them in full by creating an account, together with the confirmations in section 3. Subsequent payments are taken automatically on a subscription basis and require no further signature. The DPA forms part of these Terms.
One set of terms for everyone. These Terms apply identically to customers inside and outside
the European Union. We do not maintain separate editions per jurisdiction: the level of data
protection described in our Privacy Policy and DPA meets GDPR requirements and is applied to
every customer regardless of where they are. This English text is a translation of the Ukrainian
public offer (legal/ua/oferta.md); in case of conflict, the Ukrainian text prevails.
1. The service
RealStat is a hosted software service that:
- ties a click on an advertisement to a subscription to a Telegram channel or a bot start;
- reports the confirmed subscription as a server-side event to Meta's Conversions API and/or TikTok's Events API, into your ad account;
- on the relevant plans, auto-approves join requests, sends welcome messages and broadcasts;
- reports cost per subscriber, match rate and retention.
Provided as software-as-a-service, "as is". No source code is transferred and nothing is installed on your equipment.
2. Plans and payment
Plans are published at real-stat.net. Billing is in advance, monthly, via WayForPay.
- 7-day trial, no charge.
- Renewal is automatic until you cancel in the dashboard.
- Cancel any time; access continues to the end of the paid period.
- Price changes take effect at your next period, with 14 days' notice.
Refunds. One rule for every customer, whether a business or an individual, and wherever you are.
Within 14 calendar days of the payment date we refund on request, no reason needed. Write to vtargetolog@gmail.com from the account that paid; we refund to the original payment method within the timeframe set by the payment provider. We do not ask for a reason and do not assess one: inside that window any reason is sufficient.
After those 14 days a payment is not refundable — including where you cancel mid-period: access then continues to the end of the paid period, but the unused remainder is not credited back.
In particular, after the 14 days we do not refund on the basis of:
- dissatisfaction with advertising results, cost per subscriber or traffic volume — these depend on your decisions, not on the operation of the service (section 4);
- loss of access to your own resources: a blocked Telegram channel or bot, a disabled or banned ad account, lost tokens or pixel access, or any action taken by Telegram, Meta or TikTok against your accounts;
- discontinuing your own project, changing plans, or no longer needing the service.
That list applies to the period after the 14 days. Inside the 14 days it does not apply — the first paragraph governs.
One exception: if the service is unavailable through our fault for more than 24 consecutive hours, section 5 applies and we extend your billing period by the downtime.
On equal treatment. We do not run a separate consumer regime: the 14 days with no reason needed apply to everyone. Where a mandatory rule of consumer protection law gives an individual customer a right broader than this section provides, that rule applies; the rest of these Terms stands in full.
3. Your responsibilities
Not boilerplate — without these the service either does not work or does not work lawfully.
- Provide access. Add our bot as an administrator of your channel with the right to invite users; supply your pixel ID and Conversions API token.
- Have a legal basis — personally. You warrant and confirm that: - you have a lawful basis for processing your subscribers' personal data and for transferring it to advertising platforms (Meta, TikTok); - you maintain your own privacy notice, available to your subscribers, which states plainly that subscription data is transferred to advertising platforms and names RealStat as the service involved; - where consent is required, you have collected it in a form that meets applicable law.
You give these warranties by a separate action at sign-up — not by accepting these Terms generally, but by a distinct confirmation. We record the date, time and IP address of that confirmation and keep it for the life of the account plus three years; you may request a copy. The warranties are repeated each time you connect a new channel or bot. 3. Accept the platforms' terms. Meta Business Tools Terms, TikTok Business Products Terms and Telegram's Terms of Service are between you and them, accepted when you obtain access. 4. Do not upload data you have no right to. 5. Do not introduce special category data — health, religion, political opinion and the like — through campaign names, creative names or message content. 6. You are responsible for what you send. Welcome and broadcast copy, offers, links, media and sending frequency are entirely your decision and your responsibility. We provide the tool and do not moderate content.
3.1. We are not responsible for what you do
We provide a technical tool. Every decision about how to use it is yours, and responsibility for those decisions is yours.
We are not liable for:
- the content of your ads, landing pages, channels, bots, welcome messages and broadcasts, or their compliance with advertising, consumer-protection or any other law;
- the absence or defectiveness of your legal basis for processing subscriber data, the content of your privacy notice, or consents you did not collect or collected improperly;
- your breach of the rules of Telegram, Meta, TikTok or any other platform, and any consequence of such a breach — a blocked channel, bot, ad account or page;
- your dealings with your subscribers, customers and counterparties, including disputes between you and them;
- the goods and services you promote through the service, and your obligations to your own customers;
- the acts of third parties to whom you yourself granted access to your account.
Indemnity. If a claim, action, supervisory-authority complaint or penalty is brought against us and it arises from your acts or omissions listed above, or from a breach of the warranties in section 3(2), you will indemnify us for the resulting loss, including reasonable legal costs and any fine imposed. We will notify you of such a claim without delay and will not admit it without your agreement.
This provision governs the relationship between us and you. It does not, and cannot, limit the rights of data subjects or the powers of supervisory authorities — see section 1.5 of the DPA.
4. What we do not promise
Stated plainly, so nothing here creates an expectation the technology cannot meet:
- Cheaper advertising is not guaranteed. We give the platform a cleaner signal. The result depends on your creative, offer, audience and budget.
- A 100% match rate is not guaranteed. If someone opens Telegram on a different device or browser, some clicks stay unpaired. Your actual match rate is shown in the dashboard — we do not hide it or round it up.
- We are not responsible for Telegram, Meta or TikTok. API changes, a banned channel, a disabled ad account or a restricted bot are outside our control. We will adapt to API changes within a reasonable time.
- We cannot see your existing subscribers. The Telegram Bot API does not expose them, and workarounds break Telegram's rules and risk your channel. We work only with people who join after connection.
- We cannot show message reads. The Bot API has no read receipts. We report delivery, and we do not describe delivery as a view.
5. Availability
We aim for uninterrupted service but do not guarantee it. Planned maintenance is announced 24 hours ahead. If the service is unavailable through our fault for more than 24 consecutive hours, we extend your billing period by the downtime.
6. Liability
Our aggregate liability is limited to the amount you actually paid in the preceding three months. We are not liable for lost profit, wasted advertising spend or indirect loss.
This limit does not apply to wilful misconduct, gross negligence, or breach of our data protection obligations.
7. Termination
You may terminate at any time from the dashboard. We may terminate on 30 days' notice, or immediately if you use the service for spam, to circumvent platform rules, or for unlawful activity.
After termination your data is retained for 90 days so you can export it, then deleted.
8. General
Governing law: the law of Ukraine. Disputes go to the court at our place of registration. This does not remove a data subject's right to complain to the supervisory authority where they live.
We publish changes to these Terms at real-stat.net with 14 days' notice; continued use is acceptance. If any provision is unenforceable, the rest stands.
Contact: vtargetolog@gmail.com.